Returns & Exchanges

At Docklandet, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn fashion items in their original condition. Whether it's a size issue or a change of heart, our streamlined process ensures your exchange or refund is handled with care.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your returned items, we will process your refund or exchange within 5-7 business days.